SENDIASS Annual Report 2019/2020


What are we worried about?

  • The Service continues to be solely funded by the LA. The SEND Code of Practice specifies that SENDIASS should be jointly commissioned.

  • Service reach for some vulnerable groups needs further work.

  • Service capacity remains stretched and case involvement is seeing an increase in complex issues which takes longer and more involvement to come to a close. 

  • There is a need to further support the voice for children and young people including informing policy and practice. 

  • Moving forward with the CDC contractual agreements given that Covid restrictions are a reality at the end of this financial year – it is not known how this will impact for next financial year. 

What’s working well?

  • The service has again experienced another year increase in supporting service users at meetings. (4.6% increase from previous year).

  • There has been a significant increase in service users this year (55.5%)

  • Service users are using the Website more than previous year. (68% increase)

  • There has been an increase in the use of Mediation Services with SENDIASS Support (59%)

  • The Service is compliant with the majority of the minimum standards and its offer of IAS to all service users in all areas as specified in the SEND Code of Practice

  • Three Temporary Staff have now been made permanent as of the end of March 20. 

What needs to happen?

  • For the Service Lead to continue discussions with regards to joint commissioning of IAS for children, young people and parents. 

  • For the service to look at hard to reach and vulnerable groups and ensure they are fully aware of the service offer and how to make contact. 

  • For the service to consider alternative ways in which IAS can be accessible and to implement more creative ways in which service reach can be increased being mindful of service capacity. 

  • For the Service to look at moving the CDC project forward, making use of the film and reports to inform policy and practice. 

Note – the above areas are identified in the IASP 2 year plan.