SENDIASS Evaluation of the Service April 2019-20

What’s working well?

Service user feedback continues to be on the whole very positive. Service users find the response from SENDIASS to be helpful and informative. Service users have stated that they have been satisfied with the offer they have received. They have also reported that our involvement has made a difference to their situation. Service users who make use of our website report that it has been a helpful tool. We are providing a good service compared with national feedback.