Rotherham SENDIASS

What information, advice and support do we offer?

We offer accurate, up to date and impartial resources and information about the law on special educational needs and disability. This covers:

• education, health and social care
• national and local policy
• the Local Offer
• your rights and choices
• your opportunities to participate
• where you can find help and advice
• how you can access this support.

We provide information in many ways, including our website, publications, training events and conferences.

Sometimes information alone is not enough. You may want help to gather information, make sense of it and apply it to your own situation. We call this advice and we offer this service by email, on the telephone, face to face and through work with groups or in training.

We can also offer more intensive support if you need it. This can include helping with letters, attending meetings with you or supporting you in discussions with the local authority, school or other setting. 

When we are not able to help we will do our best to tell you about, or put you in touch with, other groups or organisations that can help. We call this signposting.                                                                                     

Is the service confidential?

YES!

We will not share your information with anyone unless you tell us we can. The only exception to this would be because we have a specific concern about a child’s safety.

You can find our Confidentiality Policy on our website.

We will often work with parents and children or young people together. Sometimes we will work with them separately. When we do this the same confidentiality rules apply.

Where can I find out more?

You can read about impartial information, advice and support in the SEND Code of Practice Chapter 2.

The Local Offer includes details of Rotherham’s arrangements for providing information, advice and support.